TERMS & CONDITIONS
Our Event Terms – Simple, Fair & Friendly
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We feel very lucky to have such lovely customers and have always received kind feedback about our food and service. We also understand that plans can change; life happens! If anything does come up, we’ll always do our best to be flexible and accommodate any changes where we can.
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If we’ve already purchased ingredients or hired items for your event, we may need to recover those costs – but we’re always happy to discuss this in advance if you have any concerns.
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Payment & Booking
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Full payment is kindly requested 3 days before the event.
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For larger events, a 50% deposit is needed to secure your booking and reserve the date.
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Final numbers should be confirmed at least 2 days prior to the event.
Staffing
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Waiting staff are charged at £30 per hour.
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Chefs are charged at £35 per hour.
(Minimum 4-hour booking may apply.)
Adjustments & Changes
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If you need to make changes to quantities, please let us know at least 24 hours in advance or by 12 noon the day before at the latest.
Equipment & Delivery
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Any missing or broken platters, trays, or crockery may be charged at replacement cost.
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Delivery, set-up, and collection charges may apply depending on your location.
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Local delivery is £5. Further away, delivery costs vary.
Tips & Gratitude
Gratuities for our team are entirely at your discretion and always appreciated, but never expected.
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Food Safety
After your event, any leftover food becomes your responsibility. While we prepare everything to the highest safety standards, we recommend following safe storage and reheating practices. If you’re unsure, just ask – we’re happy to help guide you.​​
